Frequently Asked Questions & Information
Q: Do you deliver every image you shoot?
A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.
Q: Does your company provide videography services?
A: Yes. To see examples of our videography services, check out www.clarkevideography.com
Q: Have you shot at my venue before?
A: We have shot at hundreds of venues, so there is a good chance that we have. However, if we have not, we will get to the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations. We also do extensive online research prior to your big day!
Q: Do you have a travel fee:
A: We are located in the Central Florida area and do not charge for travel up to 1 hour from our home address in the Haines City area. For weddings that are driving distance from Orlando (in state) and are above one hour from our home address, our travel fee is $25 per hour of driving distance. If the location is above 2 1/2 hours we require a night stay to assure we are already there on the day of your event. We prefer to cover all bases and knowing within a 2 1/2 hour drive anything can happen, it eases our mind and our clients mind to know that we are staying close to the venue the morning of the event.
Q: Do you do destination weddings? What additional fees are associated with destination weddings?
A: While Daylin Lavoy Photography is based out of Orlando Florida, we serve clients all around the world. Our destination wedding photography packages include the cost of travel and reasonable accommodations.
Q: Which photographer and videographer will be shooting my wedding?
A: Daylin Lavoy Photography is a husband and wife team. Daylin is the lead photographer and Justin is the lead videographer. We have associates who work as second photographers.
Q: Do you provide partial day coverage?
A: We have packages starting at 4 hours coverage - 10 Hours but can create a custom package based on your exact needs if necessary.
Q: Does your company offer headshots, individual portraits, family portraits, newborn shoots, commercial photography, or other types of photography?
A: Yes, we have experience in many fields of photography. Feel free to contact us.
Q: Do you shoot Quinceañeras, Sweet 16’s, Bah Mitzvahs, or Corporate Events?
A: Yes. These are all considered ‘event photography.’ We have chosen to focus and excel at wedding and event photography, and we would love to cover your celebration.
Q: What is your photography style?
A: We have developed the unique style you see in our work over the years. Each shoot is reviewed to ensure our quality and style are consistent. We tailor our shooting style and techniques to our client requests. For example, some clients may prefer a light and airy look, or dark and film feel, while others may prefer dramatic lighting and shadows. We like to provide our clients with multiple options so we shoot wedding photography that is deeply rooted in photojournalism as well as directing and posing. We love using creative lighting, unique perspectives, angles, compositions and artistic post-production refining to bring out our clients personalities and beauty while telling their wedding story. We pride ourselves on not just being photographers, but rather artists creating unique and expressive imagery. To see examples of our quality and style, please visit our Portfolio.
Q: Can I see a full event from start to finish?
A: Of course you may! We pride ourselves on the consistency of our work. We understand all photographers post their best shots from each wedding on their websites so it’s hard to determine how well he or she will perform on the wedding day. That is why we encourage all of our potential clients to view full events from all photographers they meet with to see how well the photographer performs throughout the day.
Q: My venue is very dark. How does your company handle these situations and can I see samples?
A: We have shot in the darkest of dark chapels and reception halls so no need to worry! If the situation allows, we will set up additional lighting to ensure we get focused pictures. Some chapels do not allow for flash photography; and for that reason, we shoot on camera’s with superb low-light performance and lenses with low apertures. Although, in order to shoot sharp pictures you do need some light for the camera to find the subject, so in situations in which you can control, such as reception, we always recommend not going too dark with the reception lighting. Explaining that to your reception venue will ensure you get great quality photos and video. In regards to video, close to the same rules apply, except for we only have continuous light to work with vs flash. Therefore, it’s always best to consider a good amount of uplighting for background.
POST PRODUCTION QUESTIONS
Q: Do you edit all the images I will receive?
A: Yes we do. Every image we deliver is post produced with our unique signature style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.
Q: Do you retouch images?
A: Yes, we retouch up to 20 images. (typically the close up formal pictures of the couple and some during the getting ready process)
Q: What is the difference between edited images and retouched images?
A: Advanced post-production (retouching) includes touch-ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. After the 20 images that we provide at no additional cost, we charge hourly for the custom post-production as the time required ranges depending on the complexity of the project.
Q: Do you shoot in Large Raw, Small Raw or JPEG?
A: We shoot all of our images in Large Raw.
WEDDING DAY QUESTIONS
Q: How many hours do you suggest we set aside for wedding day photos?
A: This all depends on how many locations we will need to travel on your wedding day, distances between locations and set up time and how much coverage of the day you would like.
This can be narrowed down upon a phone consultation or meeting in person.
Q: I have downtime between events on my wedding day. Will I be charged for that downtime?
A: For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.
Q: What happens if we go over the contracted amount of time?
A: We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.
Q: Why do we need to charge for additional coverage?
A: We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.
ENGAGEMENT SESSION QUESTIONS
Q: When and where can we view our engagement pictures?
A: Post-production for engagement sessions are completed 4-8 weeks after the date of the shoot. If you require the images to be completed prior to 4-8 weeks after the date of the shoot, a rush process fee may be charged. Your images will be delivered via an online gallery link where you can view and download your pictures in high resolution.
Q: When should we do our engagement session?
A: We encourage you to do your engagement session as soon as possible. The latest we suggest is at least 10-12 weeks prior to the wedding date due to the time necessary to post produce each image and complete your product order(s).
Q: Can we schedule our engagement session for the weekend?
A: Because most weddings occur on weekends, we typically do not shoot engagement sessions on weekends. If you can only do your engagement session on a weekend, we can tentatively schedule your engagement session on a weekend, however, if a wedding is scheduled for that weekend, later on, we will have to reschedule your engagement session.We also like to shoot on weekdays because locations are typically less crowded.
Q: How many images do you typically deliver from an engagement session? From a wedding?
A: We typically deliver anywhere from 20-50 images for the engagement shoot and for the wedding day we typically deliver 60-80 images per hour. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.
ALBUMS, PRINTS, BOOKS QUESTIONS
Q: How long does it take to get my prints?
A: Product creation times vary, however, print orders will generally be completed within 6 weeks after the product order is submitted.
Q: How long does it take to get my album?
A: As with our other products, production times vary. However, you can typically expect to receive your album 6 weeks after placing the order. The process prior to placing the order varies in duration depending on how quickly you respond to the instructions for the album. Some brides complete this within a month or two; others take over a year.
Q: How many images do we get in our wedding day album?
A: Our signature Daylin Lavoy Photography album contains up to 75 images. If you’d like to add more images, you are welcome to do so for a small fee per additional image.
Q: Can I add more images to my album?
A: Extra images beyond what is included in your package can be added for an additional cost. Refer to our album designer for more information!
IMAGE DOWNLOAD QUESTIONS AND LEGAL QUESTIONS
Q: What size can we print our photos up to with our full resolution image download?
A: In most cases, you can print your photos up to 20×30 without any quality loss. If you’d like to print larger than 20×30, additional post-production will be required. For pricing on these services, please contact our studio manager by clicking here
Q: What rights do I have to the digital prints?
A: You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Daylin Lavoy Photography.
Q: Do you provide the RAW files from my engagement session and/or wedding day?
A: Each of our packages comes with a full resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind.
Q: What if I lose my images?
A: There is a $100 replacement charge for additional downloads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us. We cannot guarantee that we will have your files or videos after a 5 year period.
Q: Do you have liability insurance?
A: Yes. Many venues require the photographer to have Liability Insurance. So before hiring Uncle Joe, make sure he’s covered.
MEETING POLICY QUESTIONS
Q: We live out-of-town. Is it possible for our family/friends to meet with you instead?
A: We’d love to meet your relatives, answer their questions and review our work with them. If possible, we’d like to at least webcam with you to get to know you better.
Q: We’re very busy and won’t be able to meet. Are there any other options?
A: We would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. For example, if you would like to see more of our work, we can gladly show you complete events online. If you would like to talk about packages and get a sense our personality, telephone calls, and webcam appointments can be arranged.
Q: Do you travel to meet clients?
A: Due to the limitations of our schedule, we currently do not travel to meet clients. If you would like to schedule a meeting in our office or home office we can plan accordingly and send you the both addresses to see what works best for you.
Q: How do I set up an appointment to meet you in person and see some of your work?
A: Contact us at 407-791-4486 or email us at DaylinLavoyPhotography@yahoo.com
PAYMENT AND TAX QUESTIONS
Q: How do I reserve you for my date?
A: All dates are reserved once we receive your signed contract and 30% non refundable deposit.
Q: What if we exceed our contracted time for our engagement shoot and/or wedding day coverage?
A: Standard rates apply for overtime. Overtime is billed at the rate of $275/hour per Master Photographer and $60 hour per hour for our second photographer/assistants
Q: Is there an additional fee if we pay via credit card?
A: No, there is no additional cost to pay via credit card.
Q: If we cancel the wedding, will we receive our retainer fee back?
A: Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.
Q: If we change our wedding to a different date, will we be able to use our retainer fee towards a future date?
A: Generally no, but this is taken on a case by case basis. The reason for canceling and our availability is taken into account. Also, if rates change from your original date to your new date, the new rates will apply.
Q: Are there travel fees associated with the engagement session and/or wedding day shoot(s)?
A: All travel expenses are based on the distance between your event location(s).
Q: Why do you charge travel fees?
A: The primary purpose is to provide adequate compensation for our photographers and our lighting assistants for the additional time spent in travel. Trips to Orlando or coastal areas, for example, can take over two hours each way. This is time for which we have to compensate our team. For this reason, coupled with the costs of reimbursing the team for the actual costs of travel, these fees are unfortunately necessary.
Q: Do you offer any discounts on weekday weddings, Sunday weddings, or weddings during the off-season?
A: We do not offer discounts on Sunday weddings and off-season weddings. As you may know, wedding season is almost year round here in sunny Florida. Because of that, we are shooting throughout the year. We also cannot offer discounts on weekday weddings as all of the costs (second shooter rates, etc.) associated with the wedding remain the same.
Q: What is a formalities Video?
A: The formalities video is not a creative film. This video will include all formalities during the contracted time.
-Formalities include the ceremony entrances, ceremony, reception entrances, formal dances, speeches, toasts, blessings, bouquet/garter toss, formal exits and any additional formalities.
-The formalities video is edited in a documentary format. It is in chronological order and it is edited to lightly enhance the color and sharpness of the image. It does not get detailed editing such as the cinematic feature film, but rather than providing the client with RAW footage we lightly edit the video so that it is viewable to the client.
Q: What is a cinematic feature film?
A: The cinematic feature film can range from 4-10 minutes. It includes the best and most important parts of your day that were captured during the contracted time. If we capture your getting ready and details, this is the video that will display those moments as well as ceremony and other snippets from your formalities and dancing. We capture your Cinematic Feature Film by utilizing multiple angles and use creative tools like Sliders, Gliders, Gimbals, and Drones.
The Cinematographer creatively edits the footage captured into a one-of-a-kind cinematic feature Film. However, not all Highlight Films are the same. A true Highlight film is unique to each couple and will include all of the essential moments that took place throughout the day.
Q: Can I choose my own music for the Cinematic Feature Film?
A: Unfortunately, No. The first thing to know is that, we only use licensed music, because we believe artists & musicians must be paid for the use of their work. Also, we really enjoy not being sued by record labels!
Since we are a business and not just making home videos, videographers are liable for copyright infringement, because we would be using their intellectual property to profit.
Another good reason to use licensed music, is that YOUTUBE, VIMEO, and other sites have algorithms working to automatically take down anything with a mainstream music track. If we can get a license, you can prevent that from happening so you can share the video with your folks.
-BUT MY FRIEND’S VIDEOGRAPHER USED BEYONCE?
Yep, tons of dudes out there doing the wrong thing, and if they run a full business doing it they could get sued into the dirt.
Licenses for those types of songs can cost thousands of dollars to license, and most medium to big record labels won’t even respond to a request for quote from a wedding videographer, since our budget wouldn’t be worth them getting out of bed.
Q: Do all of your videos include drone footage?
A: We offer a couple of options for clients who wish to have drone footage in the cinematic feature film. If the location has no restrictions, we have extra time in the timeline, and weather allow for us to fly the drone we will gather some footage on your wedding day to include in your video at no additional cost (we may or may not include this in your video).
For clients who absolutely want drone footage and this is important in their video, then we do charge an additional $125 as we arrive earlier to capture the footage as long as there are no restrictions in the area. We will make sure to capture drone footage for establishing shots. If weather or time do not permit on the wedding day we will return to the location to gather the footage., that is the reason that we charge the extra fee (to assure we provide the footage requested)
Q: Will my cinematic feature film include my vows?
A: Maybe, When the cinematographer puts your video together, he is building a story. Sometimes he uses personal vows, traditional vows or speeches. This all depends on what was said, and the quality of the recording. To ensure we provide the best possible feature film we always suggest to our couples to record a short private message to each other (this can be recorded by your cinematographer on the wedding day as long as the timeline allows and there is privacy in the room with no additional sound) If the client prefers, (since the messages might be sentimental) they can do them in the privacy of their own home. Most cell phones today offer a voice memo app that you can easily use to record a short 20-30 second message (each) and send it to us in an email.
While this is no required, it is highly recommended., specially if you are not speaking any personal written vows in the ceremony or your ceremony is outdoors where it may be windy or noisy.
If you are unsure of everything that we have mentioned above or need further instructions, please do not hesitate to ask us at the meeting and we will go over this portion of the day.